Legal notice
In this section, the USER can find all the information regarding the legal terms and conditions that define the relationship between users and us as the managers of this website. As a user, it is important for you to be aware of these terms before continuing your navigation. Roka Hispanica SLI, as the manager of this website, commits to processing the information of our users and clients with full guarantees and to complying with the national and European requirements regulating the collection and use of personal data. Therefore, this website strictly adheres to the GDPR (REGULATION (EU) 2016/679 on data protection) and the LSSI-CE Law 34/2002, of July 11, on information society services and electronic commerce, below are the identifying details of the company:
DENOMINACIÓN SOCIAL: ROKA HISPANICA S.L.
NIF/CIF: B87942280
DOMICILIO SOCIAL: Callejón Puigcerdá, 8 - 28001 MADRID
TELÉFONO: 917486197
DIRECCIÓN DE CORREO ELECTRÓNICO:
DATOS DE INSCRIPCIÓN REGISTRO MERCANTIL: Inscrita en el Registro Mercantil de Madrid, Tomo 36461, Libro 0, Folio 205, Sección 8, Hoja M-655102, Inscripción 1 [30.10.2017]
GENERAL TERMS OF USE
These General Terms regulate the use (including mere access) of the pages of the website, part of the site https://sottosopra.es/, including the content and services made available on them. Any person accessing the site, https://sottosopra.es/ ("User"), agrees to be bound by the General Terms in force at any time on the portal https://sottosopra.es/.
PERSONAL DATA WE COLLECT AND HOW WE DO IT
Read Privacy Policy
COMMITMENTS AND OBLIGATIONS OF USERS
The User is informed and accepts that access to this website does not, in any way, establish the beginning of a commercial relationship with https://sottosopra.es/. Thus, the user agrees to use the Website, its services, and content without violating current legislation, good faith, and public order.
The use of the website for illegal or harmful purposes or in any way that may cause damage or prevent the normal functioning of the website is prohibited. Regarding the content of this website, the following actions are prohibited:
- Reproduction, distribution, or modification, in whole or in part, unless authorized by the legitimate owners.
- Any infringement of the rights of the provider or legitimate owners.
- Use for commercial or advertising purposes.
When using the website, https://sottosopra.es/, the User agrees not to engage in any behavior that could harm the image, interests, and rights of https://sottosopra.es/ or third parties or that could damage, disable, or overload the portal (specify domain) or in any way impede the normal use of the website. However, the User should be aware that the security measures of computer systems on the Internet are not entirely reliable, and https://sottosopra.es/ cannot guarantee the absence of viruses or other elements that may cause alterations to the User's computer systems (software and hardware) or to their electronic documents and files contained therein.
The user must accept the following conditions for using our online services:
- Sales are only permitted to individuals of legal age.
- The merchant is responsible for and aware of the applicable laws of the countries to which products are shipped.
- The cardholder is aware of and accepts the conditions established by the merchant
SECURITY MEASURES
The personal data communicated by the user to https://sottosopra.es/ may be stored in automated or non-automated databases, the ownership of which exclusively belongs to https://sottosopra.es/, which assumes all technical, organizational, and security measures that guarantee the confidentiality, integrity, and quality of the information contained in them in accordance with the applicable data protection regulations.
Communication between users and https://sottosopra.es/ uses a secure channel, and the transmitted data is encrypted using HTTPS protocols, therefore we guarantee the best security conditions to ensure the confidentiality of users.
COMPLAINTS
https://sottosopra.es/ informs that complaint forms are available for users and customers. The user may file a complaint by requesting a complaint form or sending an email to
The user/buyer may notify us of the complaint either by email to
- The service/product:
- Purchased on:
- Name of the user:
- User's address:
- User's signature (only if submitted on paper):
- Date:
- Reason for the complaint:
DISPUTE RESOLUTION PLATFORM
In case it is of interest to you, you can also use the dispute resolution platform provided by the European Commission to submit your complaints. It is available at the following link: http://ec.europa.eu/consumers/odr/
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Under Articles 8 and 32.1, second paragraph, of the Intellectual Property Law, the reproduction, distribution, and public communication, including its availability, of all or part of the contents of this website for commercial purposes, in any format and by any technical means, is expressly prohibited without the authorization of https://sottosopra.es/. The user undertakes to respect the Intellectual and Industrial Property rights owned by https://sottosopra.es/.
The user acknowledges and agrees that the entire website, including but not limited to the text, software, content (including structure, selection, arrangement, and presentation of the same), podcasts, photographs, audiovisual materials, and graphics, is protected by trademarks, copyrights, and other legitimate rights according to the international treaties to which Spain is a party and other Spanish laws. In the event that a user or third party believes that their legitimate intellectual property rights have been violated by the introduction of certain content on the website, they must notify https://sottosopra.es/ by providing:
- Personal data of the interested party holding the alleged infringed rights or indicating the representation under which the claim is made if it is presented by a third party other than the interested party.
- Identifying the content protected by intellectual property rights and its location on the website, proof of the intellectual property rights, and a declaration in which the interested party assumes responsibility for the truthfulness of the information provided in the notification.
EXTERNAL LINKS
The pages of the website https://sottosopra.es/ may provide links to other websites and content that are owned by third parties. The sole purpose of these links is to provide the user with the possibility of accessing such links. https://sottosopra.es/ is not responsible in any way for the results that may arise from the user's access to these links.
Furthermore, the user may find within this site pages, promotions, and affiliate programs that track users' browsing habits to create profiles. This information is always anonymous and does not identify the user.
The information provided on these sponsored sites or affiliate links is subject to the privacy policies used on those sites and is not covered by this privacy policy. Therefore, we strongly recommend that users carefully review the privacy policies of affiliate links.
Any user who intends to establish a technical linking device from their website to the portal https://sottosopra.es/ must obtain prior written authorization from https://sottosopra.es/. Establishing the link does not imply any relationship between https://sottosopra.es/ and the owner of the site where the link is made, nor does it imply the acceptance or approval of their contents or services by https://sottosopra.es/.
COMMENT POLICY
Our website allows comments to enrich the content and answer inquiries. Comments that are unrelated to the subject matter of the website, that include defamation, insults, personal attacks, or disrespect towards the author or other members will not be accepted. Comments containing obviously misleading or false information, or comments that contain personal information such as private addresses or phone numbers that violate our data protection policy, will also be removed.
Additionally, comments created solely for promotional purposes of a website, person, or group, as well as anything considered spam, will be disregarded.
Anonymous comments are not allowed, nor are those made by the same person using different pseudonyms. Comments attempting to force a debate or a stance from another user will also not be considered.
EXCLUSION OF WARRANTIES AND LIABILITY
The Provider does not grant any warranty nor is it responsible, in any case, for damages of any nature that may arise from:
- The lack of availability, maintenance, and effective functioning of the website or its services and content;
- The existence of viruses, malicious programs, or harmful content;
- The unlawful, negligent, fraudulent use or contrary to this Legal Notice;
- The lack of legality, quality, reliability, utility, and availability of services provided by third parties and made available to users on the website.
The Provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.
APPLICABLE LAW AND JURISDICTION
In general, the relationships between https://sottosopra.es/ and users of its online services, present on this website, are governed by Spanish legislation and jurisdiction and the courts.
CONTACT
If any user has questions regarding these legal conditions or any comments about the portal https://sottosopra.es/, please contact
On behalf of the SottoSopra team, we thank you for taking the time to read this Legal Notice.